The Latest Dialogic News
Product and Solution Information, Press Releases, Announcements

The distributed and de-coupled Dialogic® Analytics system integrated with each BorderNet SBC instance gives Epsilon a powerful and flexible real-time tool for VQM, service level agreement (SLA) monitoring, and fraudulent call pattern detection with interactive visualization and alerting capabilities from the customer premise to the network core.

Dialogic’s IMG 2020 Integrated Media Gateway was purchased by service providers and a variety of solutions providers in 2016. During this time, the company released the 2.3 version of the IMG 2020 software, which added notable features such as offline configuration, extensive tracing server capabilities, and user management tracking to enable customers to better manage their networks of IMG 2020 gateways. A new release which enables wireless customers to better manage high definition voice methods such as AMR wideband and provides a bulk registration method for SIP trunking will be generally available early Q3 of 2017.

“We chose the Dialogic IMG 2020 because of its easy installation and the flexibility it provides in upgrading,” said Andreas Granig, CTO of Sipwise. “With the IMG2020 we found the perfect solution to connect our IP based unified communication platforms to legacy TDM/SS7 networks. Dialogic is also a pleasure to work with, and they’re always very responsive to our needs.”

The Diva Media Boards are flexible platforms for the implementation of communication solutions. Diva Boards offer many standard APIs (COM port, CAPI, TTY, WAN Miniport) and will work “out of the box” with most existing communication applications.

“We were looking for a solution that would help reduce complexity and improve our ability to deliver services to our mobile customers,” said Azarya Sela, CEO of Telzar, “After working with Dialogic to upgrade our infrastructure and develop modern applications to support our mobile subscribers, we have been able to handle a 50% increase in our customer base in under five months.”

“Real-time analytics plays a key role in helping operators and enterprises gain actionable information on service performance and to help alleviate fraud,” said Jim Machi, Senior VP of Product Management and Marketing at Dialogic. “The embedded analytic tool capabilities provide higher scale, greater flexibility, and more reliable and persistent analytics for virtual and hardware-based instances of BorderNet SBC.”

“Notification and Reverse 911 applications depend on detecting whether an outbound call is answered and whether the call was answered by a person, answering system, or received a network error,” said Diane Myers, Senior Research Director, IHS Markit. “The enhanced call progress analysis controls included in XMS 3.3 will be especially useful for developers.”

“We share a vision with GENBAND of increasing adoption of video in a wide variety of applications, requiring unique expertise in software-based scalable video streaming, recording, and conversion,” noted Jim Machi, Senior VP of Product Management and Marketing at Dialogic. “We are excited that Dialogic and the PowerMedia XMS software media server are a key part of the Kandy ecosystem and we see the combination as a significant differentiator for developers building innovative video-enabled applications based on Kandy.”

“It gives me great pleasure to honor Dialogic as a 2017 recipient of a WebRTC Product of the Year Award for its innovative product, PowerVille LB,” said Rich Tehrani, CEO, TMC. “Our judges were very impressed with the ingenuity and excellence displayed by Dialogic in its groundbreaking work on this load balancer.”

The COURE solution enables access to the service provider’s Home Location Register (HLR), Visitor Location Register (VLR), and Short Messaging Service Centers (SMSC) to start offering value-added services to customers that include: